Booking & Cancellation Policy
Booking Policy
Customers can book appointments Through our Website.
Advance booking is required, but same day booking may be available depending on our schedule. (Call for more info)
A 30% deposit is required to confirm all bookings.
Accepted payments methods: Cash, Card, Zelle, Apple Pay, Cash app.
Last-minute and Emergency bookings are available for an additional $15 express fee, subject to the customers pick up location and availability.
For any Card payments a 6% processing fee is added due to the processor we use.
Cancellation & Rescheduling Policy
Cancellation must be made at least 24 hours in advance to avoid losing the deposit.
If a customer cancels within less than 24 hours, the deposit is non-refundable.
No-shows will also forfeit their deposit with no refund
The driver will wait 15 minutes after the pick up time for the customer after that a late fee of $5 will be added for every 15 minutes the customer is late, after 45 minutes the ride will be canceled due to No-show.
Customers may reschedule their ride 24 hours in advance.
If a customer reschedule within less than 24 hours 50% of the deposit will be deducted and the remaining can be used to book the new ride or refunded.
Cancellations and Rescheduling requests must be made via Phone call or Text Message.
L J Logistics Services Inc. reserves the right to modify or update this policy at any time.